Account & Data Deletion

You can request deletion of your Tapes account and its data. This page describes how, and what gets deleted — you do not need this page to actually delete your account; it's provided so the process is visible even if you no longer have the app installed.

How to delete your account

In the Tapes app, go to Settings → Delete account and follow the confirmation steps. The ordinary request starts a 30-day grace window and signs you out. During that window your account is hidden; sign back in to restore it or choose Delete now to start permanent deletion sooner.

After the original grace deadline, or when you choose Delete now, permanent deletion cannot be undone. If it is interrupted, Tapes shows “Deleting your account…” with Retry and Sign out. Retry finishes the existing deletion. Some data may already be erased, so Restore is not offered once permanent deletion has started. Service failures can delay completion.

If you no longer have the app installed and can't sign back in to delete your account yourself, email us at galambastwins@gmail.com from the email address associated with your sign-in provider (or with enough information to verify it's your account) and we will process the deletion for you.

What gets deleted

Deleting your account permanently removes:

• Your profile (handle, display name, and account details);
• Your Vlogs and their media (video clips, Thumbnails, Reaction images);
• Your social graph (followers, following, and related records);
• Your notifications and Reports you filed or that name you as the target; and
• Your Firebase Auth account used to sign in to Tapes.

Tapes does not keep a recoverable media backup in its app-media storage after permanent Vlog or account deletion. The seven-day recovery feature for deleted or replaced media is disabled. Media deleted before this change keeps the recovery period that applied when it was deleted.

After all permanent deletion work finishes, we keep a private confirmation containing only your Tapes account ID and when deletion finished. It helps your devices verify completion and remove saved local data; it contains no content, email, handle, or sign-in tokens. We keep this confirmation for 90 days, then remove it at the next daily cleanup, normally within a further 24 hours. Outages or failed cleanup can delay removal. Retrying a completed deletion does not restart that period. See our Privacy Policy.

Ordinary sign-out and the grace window keep local Drafts and recovery files. Permanent deletion clears that account's saved files only after the device can confirm completion. If confirmation is unavailable, including when the device is offline or its sign-in session has expired, unconfirmed files remain on that device. Files belonging to another account are kept separate.

What doesn't get deleted

Content you shared that others have already seen, saved, or re-shared outside Tapes is not something we can delete on your behalf.

Questions

Contact us at galambastwins@gmail.com or visit our Support page.